Privacy Policy

Last Updated: December 23, 2022

General  

This privacy policy describes the types of information we may collect from you or that you may provide when you visit the website cap.rx.com and our practices for collecting, using, maintaining, protecting, and disclosing that information. Capital Rx, LLC (“we,” “our,” or “us”) is committed to ensuring that your privacy is protected. This policy applies to information we may collect through cap-rx.com, including any services offered on or through cap-rx.com such as the prescription benefit member web portal, and our mobile application accessible at the Google Play Store and iOS App Store under the name Capital Rx(collectively, our “Site”).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Site. By accessing or using this Site, you agree to this Privacy Policy.
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Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated policy on our Site and update the policy’s effective date, which is identified at the top of the page. Your continued use of the Site after we post changes means that you accept the changes.

Information We Collect

As described in the Terms of Use, we may provide certain functionalities of the Site available for your use, to obtain information related to your prescription benefit plan and pharmaceutical services. In order to provide these services, we must collect and maintain certain personal information about you.

Your use of the Site may include the ability to download and access information pertaining to pharmacy benefits services, including personal information about yourself.

We may collect several types of information from and about you when you use our Site, including information:

·      By which you may be personally identified, such as name, postal address, email, telephone number, date of birth, information related to the payment of prescriptions, and prescription benefit plan or insurance information, email address, and login credentials; and

·      About your internet connection, the equipment you use to access our Site, and usage details. Usage details include recorded times, location and dates of visits to our Site. When enabled by you, we collect precise location information provided by your mobile device. We do so to provide you more relevant content based on your location. This information is not linked to an account but may be saved using cookies on theSite or stored as a preference on your mobile device. You may disable the collection and use of your location data through your device settings.

We may collect this information:

· Directly from you, when you provide it to us;

· Automatically, as you navigate through the Site. Information collected automatically may include usage details, IP addresses, location, and information collected through cookies, web beacons, and other tracking technologies; and

We may collect personal information about consumers that is considered “protected health information” (“PHI”) that we receive from our clients including but not limited to health plan clients, self-insured employers, or pharmacy providers.PHI is governed by the privacy, security, and breach notification provisions of federal laws known as HIPAA (the Health Insurance Portability andAccountability Act of 1996, Public Law 104-191) and HITECH (the HealthInformation Technology for Economic and Clinical Health Act, Public Law 111-5),and their implementing regulations (Parts 160 and 164 of the Code of FederalRegulations). State law may provide additional requirements for PHI. This privacy policy does not cover PHI we collect about you. If you want to know how your health plan and their “business associates” (such as Capital Rx), and healthcare providers safeguard, use, and disclose PHI about you, ask your health plan and healthcare provider for their “Notice of Privacy Practices.”

How We Use the Information

We may use the information that we collect about you or that you provide to us, including any personal information:

·      To present our Site and the contents to you, including functions such as account login.

·      To provide, support, personalize, and develop the Site and our products and services, including for analytics and marketing purposes.

·      To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business.

·      To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

·      To provide you with information, products, or services that you request from us.

·      To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of the Site is among the assets transferred.

Disclosure of Your Information

We may disclose aggregated information about users of our Site, and information that does not identify any individual user.

We do not sell personal information to third parties. We may disclose personal information to third parties in the following ways:

·      We may share information with affiliates or subsidiaries, business partners, service providers, or other third parties we use to provide you with the Site and its contents and functions.

·      We may share information with third parties who assist us with our marketing efforts. For example, we may share your device and usage details with a third-party analytics provider to assist us in researching the effectiveness of our Site and understand our users’ preferences.

·      We may share information to comply with any court order, law, or legal process, including responding to any government or regulatory request, or if the disclosure is otherwise required or permitted to do so by law.

·      If we become involved in a transaction involving the sale of assets, such as a merger or acquisition, we may disclose and/or transfer information as part of the transaction.

·      Where necessary to the administration of our general business, accounting, record keeping and legal functions, we may share information with our tax advisors, legal counsel and other professional services entities or agents involved in our general business operations.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information, including the right to request businesses to tell you how your personal information has been shared with third parties, if at all, for the third parties’ direct marketing purposes. To make such a request, please contact us at the contact information listed below.

Security

We understand the importance of keeping personal information safe and secure. We take reasonable measures to protect the information we collect from you. However, the transmission of information via the internet is not, and cannot be made, completely secure. We cannot and do not guarantee, ensure, or warrant that personal information will be completely secure from misappropriation by hackers or from other bad actors or criminals, or from the failure of computer hardware, software, or telecommunications networks. We or your health plan will notify you, as required by law, if we discover a security breach involving your personal information (as defined by the applicable state and federal laws) processed by us.

The Site is not intended for, we do not believe it is appealing to, nor do we offer services through the Site to children under the age of 18.  If you are under 18, you may not use the Site or any services offered through the Site.  We do not knowingly collect personal information from children under the age of 18, encourage them to submit any additional information through the Site, enable them to make personal information publicly available in identifiable form, or engage in passive tracking of such a user when they visit the Site.  

Do Not Track Signals

Certain web browsers and other devices you may use to access our Site may permit you to indicate your preference that you do not wish to be “tracked” online. At this time, our Site does not respond to “Do Not Track” signals.

Links to Other Websites

Our Site may contain links to third-party websites of interest. If you click on one of those links, you will be taken to websites we do not control and to which this Privacy Policy does not apply. We are not responsible for such third-party websites and encourage you to carefully read the privacy policies and statements of those websites.

Contacting Us

If you need to contact us in connection with this Privacy Policy, please use the contact information listed below:

Capital Rx, LLC
Attn: Chief Privacy Officer
228 Park Avenue S., Suite 87234
New York, NY 10003
Email: Privacy@cap-rx.com

© Capital Rx, LLC All Rights Reserved

Capital Rx, LLC. Website Terms & Conditions

Last Reviewed on August 1, 2022
Last Updated: January 27, 2021

Capital Rx, LLC ("Company," "we," or "us") provides access to information through our website accessible at the URL https://cap-rx.com/ and our mobile application accessible at Google Play Store and iOS App Store under Capital Rx (collectively the website and mobile application are referred to as the "Site"). We may provide the ability to use certain functionalities of the Site or provide services of various kinds (the "Services"). The Site and Services are made available to you only under the following terms and conditions (the "Terms").

Capital Rx, LLC ("Company," "we," or "us") provides access to information through our website accessible at the URL https://cap-rx.com/ (the "Site") and we may provide the ability to use certain functionalities of the Site or provide services of various kinds (the "Services"). The Site and Services are made available to you only under the following terms and conditions (the "Terms").

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THE SITE. BY USING THE SITE OR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT (i) YOU HAVE READ THESE TERMS, (ii) UNDERSTAND THEM, (iii) AGREE TO BE BOUND BY THEM, (iv) YOU ARE LEAST 18 YEARS OLD, AND (v) YOU ARE A RESIDENT OF THE UNITED STATES AND ITS TERRITORIES. WE WILL REDIRECT ANY VISITORS TO THE SITE FROM THE EUROPEAN UNION TO A MESSAGE NOTIFYING SUCH VISITORS THAT THEY CANNOT REGISTER FOR OR USE THE SITE OR SERVICES. THESE TERMS ARE A LEGALLY BINDING CONTRACT. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, PLEASE DO NOT USE THE SITE, APP, OR SERVICES.

I. Access To Our Online Services And Tools

A. General Use

The Site is intended for personal, non-commercial use (unless you have a separate agreement signed by us specifying other permitted uses). You are responsible for maintaining the secrecy of your passwords, login, and other account information ("Account Information"), as well as any correspondence, e-mails, order information, or any other information obtained through the Site. You will be responsible for all use of the Site by you or anyone using your password and login information (with or without your permission). If you have reason to believe that your account is no longer secure (e.g., loss, theft or unauthorized disclosure or use of your Account Information or computer or mobile device used to access the Site), you must promptly change your Account Information that is affected or you may call the member services number on your member identification card for assistance. If you install any software or enable any service that stores information from the Site on any mobile device or computer, it is your responsibility, prior to transfer of such device, to remove your information or otherwise disable access to such software or service, in order to prevent unauthorized access to your information or account.

If your personal information (such as name, phone, address, plan information, or prescription history) changes or appears to be incorrect when you visit the Site, you must contact your prescription benefit plan sponsor/employer directly to get this information corrected and then your prescription benefit plan sponsor/employer can take the steps necessary to update this information with us. We will not modify or change any information directly received from your prescription benefit plan sponsor/employer.

You may only use the Site to view information for which you are authorized and to search for legitimate prescription medication information. You may not use the Site to access any information for which you are not authorized or to facilitate the dispensing of any false or fraudulent prescriptions. You agree not to use the Site for any purpose that is unlawful, illegal, or forbidden by these Terms. You promise that any information about yourself that you voluntarily provide to us will be true, accurate, complete, and current.

You agree not to use the Site or the Services to: (a) violate any local, state, national or international law; (b) stalk, harass or harm another individual; (c) collect or store personal data about other users; (d) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or (e) interfere with or disrupt the Site or Services or servers or networks connected to the Site and Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Site and Services. Without our written consent, you may not (i) use any high volume, automated, or electronic means to access the Services (including, without limitation, robots, spiders or scripts); or (ii) frame or deep-link to any portion of the Site, place pop-up windows over its pages, or otherwise affect the display of its pages, for any purpose.

We may, at our sole discretion, at any time and without advance notice or liability, suspend, terminate, or restrict your access to all or any component of the Site or Services. In addition, access to the Site or Services may be modified or withdrawn by your prescription benefit plan sponsor at any time and without advance notice or liability.

C. Use Of Third-party Offerings

Any display on or through the Site of prescription pricing and availability options offered by third parties such as, but not limited to, pharmacies, does not in any way imply, suggest, or constitute any sponsorship or approval by us of any such third party or any affiliation, link, or relationship between the third party and us. Any display of specific options on the Site or in the Services does not suggest a recommendation by us of the third party or their prescription fulfillment services except as provided under your employer’s prescription benefit plan. You agree that we are in no way responsible for the accuracy, timeliness, or completeness of information we may get from these third parties, including any prescription history information made available through the Site. Your interaction with any third party accessed through the Site is at your own risk and we will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches, or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.

Furthermore, the Site and information you obtain from the Site may contain links to other websites that we do not operate or control and for which we are not responsible ("Other Websites"). We provide these links for your reference and convenience but do not endorse the contents of Other Websites. We do not guarantee the security of any information transmitted to or from the Site or Services to Other Websites, nor are we responsible for the content, security, or privacy measures of Other Websites. You should refer to the separate terms of use, privacy policies, and other rules posted on these Other Websites before you use them. You agree not to create a link from any website, including any website controlled by you, to our Site.

D. Ownership

We own the Site and we and/or our vendors and suppliers, as applicable, own all of the text, images, software, trademarks, service marks or other material contained in the Site ("Content"). You may not copy or transmit any of the Content, except for your personal, non-commercial use on your computer (unless you have a separate agreement signed by us specifying other permitted uses. All copyright, trademark and other proprietary rights or notices included in the Content as presented on the Site must appear on all copies you print. Other product, service, or company designations on the Site belong to other companies and may be mentioned for identification purposes only. You should contact the appropriate other companies for more complete information regarding such designations and their registration status. Your use of and access to the Site does not grant you any license or right to use any of the marks included on the Site or any of the Content.

As between you and us, we and/or our vendors and suppliers, as applicable, retain all right, title, and interest in and to the Site and the Service, and all related intellectual property rights, other than user content. We and are suppliers reserve all rights not granted in these Terms. Unless you first obtain the copyright owner's prior written consent, you may not copy, distribute, publicly perform, publicly display, digitally perform (in the case of sound recordings), or create derivative works from any copyrighted work made available or accessible via the Site or the Services. If you provide us any feedback, suggestions, testimonials, comments, ideas, ratings, reviews, bug reports, or any similar or related information regarding the Site or Services ("Feedback"), you hereby assign to us all rights in the Feedback and agree that we shall have the right to use such Feedback and related information in any manner we deem appropriate. We will treat any Feedback you provide as non-confidential and non-proprietary. If you do not agree with these terms regarding Feedback or want to maintain ownership of any intellectual property contained in any specific Feedback, your sole option is to not submit Feedback to us.

© Capital Rx, Inc. All rights reserved. All trademarks, logos, and service marks ("Marks") displayed on the Site or Service are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

II. Disclaimers, Limitations And Exclusions Of Liability

A. Disclaimers

The information provided on the Site is not intended as a substitute for a consultation with an individual’s physician, pharmacist, or other applicable clinician. The risks and benefits of any particular drug or treatment should be considered only in consultation with a physician, pharmacist, or other applicable clinician. We do not direct or exercise any control over the professional judgment of any pharmacist in dispensing prescriptions or otherwise providing pharmaceutical related services. In no event shall we be liable for any decision made or action taken in reliance on the information contained in in the Site or by a physician, pharmacist, or other applicable clinician.

B. Limited Warranties

The Services, the Site, all information, Content, materials and services related to the foregoing are provided "as is" and "as available." To the fullest extent permissible under applicable law, we and our affiliates disclaim all warranties, express or implied, including, but not limited to, title, non-infringement, non-interference, system integration, accuracy of data, trade usage, course of dealing, and course of performance. Applicable law may not allow the exclusion of certain implied warranties, so the above exclusion may not apply to you. We and our affiliates make no warranty and expressly disclaim any obligation, that (i) your use of the Site or Services will meet your requirements or be available on an uninterrupted, timely, secure, error-free or virus free basis; (ii) the Content will be up-to-date, complete, comprehensive, accurate, or applicable to your circumstances; (iii) the results that may be obtained from the Site or Services (include prescription history, drug pricing and availability, etc.) will be accurate or reliable; or (iv) the quality of any Services or Content obtain by you through the Site will meet your expectations. The download of any material through the Services and/or Site is done at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that may result from the download of any such material or from reliance upon the site or services, and you are advised to maintain offline backup copies of all user content. We reserve the right to filter, modify or remove content, media, information or any other material from the Site or Services and from the output of the Site or Services. You understand that we have developed our technologies to find information that we believe will be most relevant and interesting to you. Accordingly, we may in our discretion filter out links to content aggregators, search engines or other online services whose technologies and services, in our opinion, are inconsistent with these objectives.

C. Limitation Of Liability

Use of our Services, the Site (including any downloadable tools), and/or the products are at your own risk. In no event will we or our affiliates be liable for any indirect, incidental, consequential or special damages in connection with these Terms, the Services, the Site, or any products, whether or not such damages were foreseeable and even if we were advised that such damages were likely or possible.

We (together with our officers, directors, employees, representatives, affiliates, and providers) will not be responsible or liable for (i) any damages to or viruses that may infect your computer equipment or other property as the result of your access to the Site, your downloading of any Content, or your use of the Services, or (ii) any injury, death, loss, claim, act of god, accident, delay, or any indirect, special, exemplary, punitive, indirect, incidental, or consequential damages of any kind (including without limitation lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, that arise out of or is in any way connected with: (a) any use of the Site, the Services, or the Content; (b) any failure or delay (including without limitation the use of or inability to use any component of the Site for prescription pricing); or (c) the performance or nonperformance by us or any provider, even if we have been advised of the possibility of damages to such parties or any other party. You acknowledge that this limitation of liability is an essential term between you and us relating to the provision of the Site and the Services to you, and we would not provide the Site or Services to you without this limitation.

D. Exclusions

The limitations or exclusions of warranties and remedies contained in these terms shall apply to users of the Site and Services to the fullest extent such limitations or exclusions and remedies are permitted under the laws of the jurisdiction where the user is located. If applicable law requires any warranties with respect the Site or Services, all such warranties are limited in duration to ninety (90) days from the date of use. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the exclusions set forth above may not apply to you.

E. Indemnification

You agree to indemnify, hold harmless and, at our option, defend Company (including our affiliates, officers, directors, employees, agents, licensors, suppliers and any third-party information providers) from and against all damages, claims, demands, liabilities, costs, and expenses, including reasonable attorneys' fees, resulting from any violation of these Terms or applicable law, and to the fullest extent permitted by law your use of the Site or any information on the Site.

III. Term And Termination

These Terms will become effective and binding when you use the Site or Service, when you voluntarily provide any information about yourself to us, or when you indicate your agreement by following any instructions we place on the Site (such as buttons labeled "I Agree") (whichever occurs first). We reserve the right to terminate these Terms, your access to the Site and the Services, or the Site and Services in part or entirely, at any time without notice or liability. Your rights under these Terms will automatically and immediately terminate if you fail to comply with your promises and obligations stated in these Terms. The provisions of sections I.C, (Use Of Third-party Offerings), I.D, (Ownership), II (Disclaimers, Limitations And Exclusions of Liability), III (Term and Termination), and IV (Miscellaneous Matters) will survive the termination of these Terms.

IV. Miscellaneous Matters

A. Modifications To Terms and Services

We may change these Terms from time to time at our sole discretion, and reserve the right to modify the Site and/or Services at any time without notice or liability. If you object to any changes to the Site or Services, your sole recourse will be to cease using the Site and Service. Continued use of the Site or Services following posting of any such changes will indicate your acknowledgement of such changes. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the Site or the Services.

B. General Terms

You agree to comply with all laws, rules and regulations that apply to your use of the Site and the Services. If we fail to act with respect to your breach or anyone else’s breach of these Terms on any occasion, we are not waiving our right to act with respect to future or similar breaches. If any provision of the Terms are found by a court of competent jurisdiction to be unenforceable or invalid, the Term will be enforced to the fullest extent permitted, giving effect to the intent and purpose of the unenforceable or invalid provision, and the other Terms shall remain valid and enforceable. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word including means including without limitation. These Terms together with any agreements made a part of these Terms by reference, make up the entire agreement between you and us relating to your use of the Site and Services. You may not assign, delegate or transfer your rights or obligations under these Terms. We may assign our rights and duties under these Terms without such assignment being considered a change to the Terms and without notice to you. Nothing contained in these Terms will be deemed to constitute either party as the agent or representative of the other party, or both parties as joint venturers or partners for any purpose.

The laws of New York without regard to its conflict of laws rules, will govern these Terms, as well as your and our observance of them. If you take any legal action relating to your use of the Site, Services, or these Terms, you agree to file such action only in the state and federal courts located in the county of New York, within the State of New York. In any such action or any action we may initiate, the prevailing party will be entitled to recover all legal expenses incurred in connection with the action, including but not limited to costs, both taxable and non-taxable, and reasonable attorney fees.

Email: legal@cap-rx.com

© Capital Rx, LLC All Rights Reserved.

Privacy Policy (Capital Rx Advantage)

General

This privacy policy describes the types of information we may collect from you or that you may provide when you visit the website www.capitalrxadvantage.com or use the Capital Rx Advantage Card (the “Card”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. Capital Rx, LLC (“we,” “our,” or “us”) is committed to ensuring that your privacy is protected. This policy applies to information we may collect through www.capitalrxadvantage.com, including any services offered on or through www.capitalrxadvantage.com such as the prescription drug discount card program, and our mobile application accessible at the Google Play Store and iOS App Store under the name Capital Rx Advantage (collectively, our “Site”), as well as any information we may collect through your use of the Capital Rx Advantage Card.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Site or the Card. By accessing or using this Site or the Card, you agree to this Privacy Policy.

Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated policy on our Site and update the policy’s effective date, which is identified at the top of the page. Your continued use of the Site or the Card after we post changes means that you accept the changes.

Information We Collect

As described in theTerms of Use, we may provide certain functionalities of the Site available for your use, such as allowing you to download a prescription saving card or to search for the best discounts for your drug at participating pharmacies in our discount card program. Similarly, under the Card, we provide access to discounts on prescription drugs at pharmacies that have agreed to participate in the program.

To provide these services, we may collect and maintain certain personal information about you when you use our Site or the Card, including information:

·      When you register to use our application, such as your name, date of birth, email and gender;

·      When you ask us to send you a prescription savings card, such as your email address or cell phone number to send you an electronic copy of a prescription savings card by email or text if you request this;

·      Information about medications you may be taking or which you want more information about, such as medication names and dosage, and your preferred pharmacy when you perform a search for drug prices at participating pharmacies;

·      If you choose to provide it, your zip code to find out the price of your medications at participating pharmacies closest to you; and

·      About your internet connection, the equipment you use to access our Site, and usage details. Usage details include recorded times, location and dates of visits to our Site. When enabled by you, we collect precise location information provided by your mobile device. We do so to provide you more relevant content based on your location. This information is not linked to an account but may be saved using cookies on the Site or stored as a preference on your mobile device. You may disable the collection and use of your location data through your device settings.

·      When you utilize the Card, the participating pharmacy you have selected may provide us with your personal information (such as, name, date of birth, gender, prescription, or other similar information) necessary for us to adjudicate the prescription.

We may collect this information:

·      Directly from you, when you provide it to us;

·      Automatically, as you navigate through the Site. Information collected automatically may include usage details, IP addresses, location, and information collected through cookies, web beacons, and other tracking technologies.

·       From third parties involved in the prescription drug process (e.g., a participating pharmacy).

How We Use the Information

We may use the information that we collect about you or that you provide to us, including any personal information:

·      To present our Site and the contents to you, including functions such as when you search for the price of your medications at participating pharmacies.

·      To provide, support, personalize, and develop the Site and our products and services, including for analytics and marketing purposes.

·      To help maintain the safety, security, and integrity of ourSite, products and services, databases and other technology assets, and business.

·      To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

·      To provide you with information, products, or services that you request from us, including to provide access to discounts on prescriptions drugs through the Card.

·      To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of the Site or the Card is among the assets transferred.

When permitted by applicable law, we may also:

·      Combine the information you provide us, or that we collect from third parties, with other information maintained by us, and use that combined information for any of the above purposes.

·      De-identify your information by removing information typically used to identify you and use that de-identified information for any purpose permitted by law.

Disclosure of Your Information

We may disclose aggregated information about users of our Site or the Card, and information that does not identify any individual user. We do not sell personal information to third parties. We may disclose personal information to third parties in the following ways:

·      We may share information with affiliates or subsidiaries, business partners, service providers, or other third parties we use who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them to provide you with the Site or the Card and their respective contents and functions. For example, we utilize a third-party vendor to send text messages, emails, or print images for our prescription savings card. The third-party vendor is provided a telephone number or email address to send the relevant text or email.

·      We may share information with third parties who assist us with our marketing efforts. For example, we may share your device and usage details with a third-party analytics provider to assist us in researching the effectiveness of our Site and understand our users’ preferences.

·      We may share information to comply with any court order, law, or legal process, including responding to any government or regulatory request, or if the disclosure is otherwise required or permitted to do so by law.

·      If we become involved in a transaction involving the sale of assets, such as a merger or acquisition, we may disclose and/or transfer information as part of the transaction.

·      Where necessary to the administration of our general business, accounting, record keeping and legal functions, we may share information with our tax advisors, legal counsel and other professional services entities or agents involved in our general business operations.

Retention of YourInformation

We will retain your personal information for as long as is necessary (i) for the purposes set out this Privacy Policy including to provide services and products you have requested (ii) to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies).

We may also retain usage details for internal analytical purposes or to strengthen the security or to improve the functionality of the Site or the Card.

Your Privacy Rights

Certain states provide additional consumer rights regarding your information. If you are a California or Colorado resident, the following rights apply:

Access

You have the right to request that we disclose to you what personal information we have collected about You within the preceding 12 months. Once we receive your request and confirm your identity, we will disclose to you information we have collected, used, or disclosed about you. Capital Rx does not sell your personal information. You may exercise this right no more than twice per year.

Correction

You have the right to request that we correct inaccurate your personal information that we maintain.  Once we receive your request and confirm your identity, we will make commercially reasonable efforts to correct the inaccurate personal information as you have directed.

Deletion

You have the right to request the deletion of your personal information that we have collected from you and retained. Once we receive your request and confirm your identity, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.  Such exceptions include, but are not limited to, when the personal information is necessary to complete a transaction or provide goods or services to you, detect security incidents, comply with the law, and for internal uses reasonably aligned with your expectations.

Non-Discrimination

You have the right to not receive discriminatory treatment if you exercise your rights to access, delete, or opt-out.

This means we cannot, for example:

·      Deny goods or services to you;

·      Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;

·      Provide a different level or quality of goods or services to you; or

·      Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to you by your personal information.

Opt-Out

Certain state laws give consumers the right to opt-out of the sharing for certain advertising purposes or the sale of your personal information to third parties. Capital Rx does not share for advertising purposes or sell your personal information with third parties.

Exercising Your Rights

To exercise your right to access, correct, or delete the personal information we have collected about you, please contact us at the contact information listed below.

Within 10 business days of your request, we will contact you to confirm receipt of your request to verify your identity. We aim to respond to your request for access or deletion within 45 days of receiving the request. If we need more time to respond to your request, we will let you know the reason and how much additional time we will need.

For Colorado residents, if we deny your request to access, correct, or delete your personal information, you may appeal that decision by contacting us at the contact information below and indicating your desire to appeal.  We aim to respond to your request for accessor deletion within 45 days of receiving the request. If we need more time to respond to your request, we will let you know the reason and how much additional time we will need.

Security

We understand the importance of keeping personal information safe and secure. We take reasonable measures to protect the information we collect from you. However, the transmission of information via the internet is not, and cannot be made, completely secure. We cannot and do not guarantee, ensure, or warrant that personal information will be completely secure from misappropriation by hackers or from other bad actors or criminals, or from the failure of computer hardware, software, or telecommunications networks. We will notify you, as required by law, if we discover a security breach involving your personal information (as defined by the applicable state and federal laws) held by us.

Minors

The Site is not intended for, we do not believe it is appealing to, nor do we offer services through the Site to children under the age of 18. If you are under 18, you may not use the Site or any services offered through the Site. We do not knowingly collect personal information from children under the age of 18, encourage them to submit any additional information through the Site, enable them to make personal information publicly available in identifiable form, or engage in passive tracking of such a user when they visit the Site.

Do Not Track Signals

Certain web browsers and other devices you may use to access our Site may permit you to indicate your preference that you do not wish to be “tracked" online. At this time, our Site does not respond to “Do Not Track" signals.

Links to Other Websites

Our Site may contain links to third-party websites of interest. If you click on one of those links, you will be taken to websites we do not control and to which this PrivacyPolicy does not apply. We are not responsible for such third-party websites and encourage you to carefully read the privacy policies and statements of those websites.

Additional CaliforniaDisclosures

Categories of Personal Information We Have Collected From orAbout Users of the Site or the Card in the Preceding 12 Months

·      Identifiers (e.g., name, mailing address, email address, phone number)

·      Characteristics of protected classifications (e.g., gender, age, medical condition)

·      Commercial information (e.g., prescriptions pricing information)

·      Internet or other electronic network activity (e.g., browser or search history)

·      Geolocation data (e.g., latitude or longitude)

·      Audio, electronic, visual, or similar information (e.g.,recording of service calls)

·      Sensitive personal information (e.g., information concerning your prescriptions and other health issues)

For more information, please see above “Information We Collect.”

Categories of Sources From Which We Collect Personal Information

Please see above “Information We Collect”

Business or Commercial Purposes for Which We Have Collected Personal Information About Users of the Site or the Card in the Preceding 12 Months

Please see above “How We Use the Information”

Categories of Personal Information We Have Disclosed for a Business Purpose

·       Identifiers (e.g., name, mailing address, email address, phone number, credit/debit card number)

·       Characteristics of protected classifications (e.g., gender, age, medical condition)

·       Commercial information (e.g., prescriptions pricing information)

·       Internet or other electronic network activity (e.g., browse or search history)

·       Geolocation data (e.g., latitude or longitude)

·       Inferences drawn from any of the above (e.g., preferences or characteristics)

·      Sensitive personal information (e.g., information concerning your prescriptions and other health issues)

For more information, please see above “Disclosure of Your Information”

Categories of Third Parties to Whom Personal Information Has Been Disclosed for a Business Purpose

·       Internet Service Providers

·       Data Analytics Providers

·       Affiliates or subsidiaries

·       Business Partners

·       Third parties involved in the prescription drug process (e.g., your pharmacy).

For more information, please see above “Disclosure of YourInformation”

Contacting Us

If you need to contact us in connection with this Privacy Policy, please use the contact information listed below:

Capital Rx, LLC
Attn: Chief Privacy Officer
228 Park Avenue S., Suite 87234
New York, NY 10003

Email: Privacy@cap-rx.com

Last Updated: December 23, 2022

© Capital Rx, LLC All Rights Reserved.

Terms & Conditions
(Capital Rx Advantage)

General Terms and Conditions

CapitalRx Advantage Card is a prescription savings program.  It is NOT an insurance program or plan.  Rather, Capital Rx Advantage Card provides individuals with access to discounts on prescription drugs at pharmacies that have agreed to participate in the program.  The discounts can be up to 90%off a participating pharmacy’s retail price on prescriptions.  The average savings with the program is 70% off the participating pharmacy’s retail price. You will pay the lower of the pharmacy’s retail price and the negotiated discounted price that the pharmacy has agreed to offer to Capital Rx AdvantageCard members.  You are responsible for paying the entire cost of your prescription under the program after the discount is applied; Capital RxAdvantage Card does not make any payments directly to participating pharmacies. To access the discounted pricing available under the program, simply show your membership card to the participating pharmacy when you give the pharmacy your prescription for filling.  The pharmacy will submit a claim for your prescription to the program administrator and will tell you your cost for the prescription while you wait.

No Membership Fees, No Enrollment Fees

There are no membership fees, enrollment fees, or other periodic fees or charges to be a member of Capital Rx Advantage Card.

No Limitations, Exclusions, or Waiting Periods

There are no limitations, waiting periods, exclusions, or exceptions regarding your use of the program.  You may use Capital Rx Advantage Card immediately at any participating pharmacy.

There are no limits on how many times you may use the program.  You may use the program as little or as much as you like.

No Quality Guarantee of Services or Products from Participating Pharmacies

Neither Capital Rx Advantage Card nor the program administrator guarantee the quality of the services or products you receive at participating pharmacies.

No Need to Renew

There is no need to renew your membership in the program.

Transparent Pricing

Many discount cards charge hidden fees on each claim, including spread pricing (charging the patient a high price and paying the pharmacy a low price) and variable transaction fees. Capital Rx Advantage pricing is transparent and consistent. Our price is composed of 3 elements*:

1.        The drug cost. Drug pricing is based on the National AverageDrug Acquisition Costs (NADAC).  Most of the participating pharmacies accept NADAC pricing for the cost of the drug, which allows for the same pricing across all pharmacies for the drug cost.  

2.        The dispense fee. This is the fee paid to the pharmacy to dispense the drug, and may vary depending on the pharmacy.  

3.        The professional services fee. This fee is no more than $1.99, of which Capital Rx retains $0.99 to process the claim, manage the network, and manage the program.  In addition, there may be a marketing fee paid to third parties by Capital Rx to support marketing initiatives, including printed materials, maintaining websites, or email marketing campaigns.

There are no other fees in our discount card. While the drug price or dispensing fee may vary due to network changes, Capital Rx’s fees will always be no more than$0.99.

*Select states may charge sales tax on prescription drugs.

Which Pharmacies Participate in Capital Rx Advantage Card

You can search for the current participating pharmacies by going to our website at www.capitalrxadvantage.com.

How to Cancel Your Membership

You may cancel your membership in the program at any time. To cancel, you can simply stop using the card at any time. 

How to File a Complaint

You may report a complaint by calling the customer service number listed above and on your membership card, or sending a letter to Capital Rx Advantage Card’s corporate address listed above.  If your main dissatisfied with the resolution of your complaint, you can contact your state department of insurance for further assistance.  

How to Ask a Question about Capital Rx Advantage Card

You may make any inquiries of the program by calling the customer service number listed above and on your membership card or sending a letter to Capital Rx AdvantageCard’s corporate address listed above and on your membership card.

Report Fraud, Waste, & Abuse

If you suspect health care fraud, waste, or abuse (FWA) from a pharmacy, provider, or anyone else, report it to Capital Rx right away. Capital Rx investigates all reports of suspected FWA. ‍

What is FWA?

Fraud: Healthcare fraud is when someone knowingly and intentionally creates a scheme or artifice to defraud a healthcare benefit program OR to obtain money and/or property of a healthcare benefit program through false pretenses, promises, or representations.

People who commit fraud know their acts are wrong.

Waste: Healthcare waste is when someone’s practices include the over-utilization or practices, procedures, or products and result in unnecessary costs to a healthcare benefit program. These practices are unintentionally wasteful and are really a misuse of resources.

Abuse: Healthcare abuse is when someone’s practices bring about payments for items or services that they are not legally entitled to, therefore resulting in unnecessary costs to a healthcare benefit program. The difference between abuse and fraud is that people who commit abuse do not know they have misrepresented facts to receive payments.

How to Report FWA

No matter how you report, you are not required to provide your name or any contact information, however, please include enough detail about the situation soCapital Rx can investigate thoroughly.  

To report suspected FWA directly to the Compliance Department, email FWA@cap-rx.com.

To report suspected FWA anonymously, contact our 24/7 anonymous reporting vendor.

Website: www.lighthouse-services.com/cap-rx

Toll-freeTelephone:
English speaking USA and Canada: 855-222-0934
Spanish speaking USA and Canada: 800-216-1288
Spanish speaking Mexico: 01-800-681-5340
French speaking Canada: 855-725-0002