William Tafoya

William Tafoya

Senior Vice President, Customer Care

About 

William Tafoya

William is responsible for leading Capital Rx’s award-winning service operations functions that deliver exceptional, personalized service to all members, clients, pharmacies, and healthcare providers. Will holds more than 40 years of industry leadership experience advancing operational execution and excellence, leading enterprise-wide change initiatives to foster growth, innovation, and continuous improvement. Before joining Capital Rx, Will was Senior Vice President of Operations at Elixir Solutions and has also held positions of increasing responsibility at CVS Health, Caremark, and Merck-Medco.