Pharmacy Benefits Management, Perfected.

Bridging service excellence and future-proofed technology to ensure predictability and affordability in prescription drug costs for you and your members.

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PBM FAQs

What is a Pharmacy Benefit Manager?

A Pharmacy Benefit Manager (PBM) is an administrator that processes prescription drug claims on behalf of payers, such as employers and health plans. PBMs also handle numerous other behind-the-scenes processes, from plan design to eligibility, card printing, formulary, and much more.

Is Capital Rx a Transparent PBM?

Yes! Capital Rx is a transparent PBM in all aspects of pharmacy benefits management. We never earn revenue on drug spend, pass through 100% of manufacturer rebates to employers, and leverage a public pricing benchmark – National Average Drug Acquisition Cost (NADAC) - to offer trustworthy and reliable visibility into drug pricing.

What Is NADAC and Why Does Capital Rx Use It?

NADAC is a public benchmark calculated by the Centers for Medicare and Medicaid Services (CMS) that reflects the average amount pharmacies pay wholesalers for medications. As opposed to Average Wholesale Price (AWP), which is based on wholesale pricing data that private companies collect from drug manufacturers, and which doesn’t include rebates or discounts, NADAC offers a fair and transparent view into real drug costs. Capital Rx uses NADAC to provide fair and transparent pricing for clients, and NADAC’s publicly available nature allows clients to hold us to being a transparent PBM.

How Does Implementation Work with Capital Rx?

Capital Rx delivers a seamless and efficient implementation experience. Our dedicated team guides clients through every step, facilitating smooth data migration and integration with existing systems, minimizing member disruption by addressing concerns promptly, enabling continuity of care, and helping maintain existing pharmacy relationships where possible.

How Does Capital Rx Handle Rebates from Drug Manufacturers?

Capital Rx passes 100% of drug manufacturer rebates through to clients, eliminating hidden fees and redirecting all financial benefits to them.